Team Chat
Team Chat is the real-time messaging surface inside every organization — channels and DMs powered by Ably with presence, typing indicators, and emoji reactions.
In depth
Each organization has a default channel and you can create more for projects, topics, or sub-teams. Token-based auth scopes Ably access per session; messages render with safe escaping; reactions, mentions, and notifications are first-class.
Also known as
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Open chatRelated terms
Team Channel
A team channel is a topic-scoped thread inside an organization’s chat — pin announcements, share project updates, and tag teammates with @ mentions.
Direct Message (DM)
A direct message is a 1:1 chat between two team members in the same organization — separate from channels, with archive controls per participant.
Organization
An organization is a tenant inside OpenCharts that holds team members, shared projects, channels, DMs, and billing — separate from your personal workspace.